Privacy Policy

This explains, in plain language, how ProblemBank handles information today.

Last updated 12 October 2026

What we collect

  • Account details: your email address and sign-in method (email/password or Google).
  • Profile information you choose to add, such as name, username, skills, interests and location.
  • What you contribute: problems, solutions, comments, team messages, tasks, files, test results and impact reports.
  • Messages you send through the contact form.
  • Preferences such as theme and appearance settings, stored in your browser and, when signed in, your account.

How it is used

  • To run the platform: review submissions, match people to problems, coordinate teams and record verified outcomes.
  • Text from problems and solutions may be processed by an AI service to produce research summaries for reviewers. AI never makes official decisions.
  • To send in-app notifications about work you are involved in.

We do not sell your information and we do not show advertising.

Who can see what

  • Public: verified problems, verified solution and impact records, organisation pages marked public, and profile fields you make public.
  • Private: drafts and submissions under review, team chats, files and evidence, invitations, notifications and account settings — visible only to you, your team where relevant, and ProblemBank reviewers.
  • These limits are enforced by the platform's database permissions, not just hidden in the interface.

Your choices

  • Edit your profile and visibility settings at any time in Settings.
  • Delete your account from Settings. Shared team history may be retained without your personal details.
  • Ask a privacy question through the contact form.

Changes

If this policy changes, we will update this page and the date above.