Privacy Policy
This explains, in plain language, how ProblemBank handles information today.
Last updated 12 October 2026
What we collect
- Account details: your email address and sign-in method (email/password or Google).
- Profile information you choose to add, such as name, username, skills, interests and location.
- What you contribute: problems, solutions, comments, team messages, tasks, files, test results and impact reports.
- Messages you send through the contact form.
- Preferences such as theme and appearance settings, stored in your browser and, when signed in, your account.
How it is used
- To run the platform: review submissions, match people to problems, coordinate teams and record verified outcomes.
- Text from problems and solutions may be processed by an AI service to produce research summaries for reviewers. AI never makes official decisions.
- To send in-app notifications about work you are involved in.
We do not sell your information and we do not show advertising.
Who can see what
- Public: verified problems, verified solution and impact records, organisation pages marked public, and profile fields you make public.
- Private: drafts and submissions under review, team chats, files and evidence, invitations, notifications and account settings — visible only to you, your team where relevant, and ProblemBank reviewers.
- These limits are enforced by the platform's database permissions, not just hidden in the interface.
Your choices
- Edit your profile and visibility settings at any time in Settings.
- Delete your account from Settings. Shared team history may be retained without your personal details.
- Ask a privacy question through the contact form.
Changes
If this policy changes, we will update this page and the date above.

